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All of our staff are now working from home, so if you would like to get in contact please either use our live chat or send us an email and we will get back to you as soon as possible.

If you have ordered the Tommy's charity candle, please note dispatch will begin for all pre-orders around the 20th November, we will get orders out as quickly as possible but please allow a week for dispatch from this date.

If you have ordered the believe candle in collaboration with Polar Post, please note dispatch will begin for all remaining orders around the 30th November, we will get orders out as quickly as possible but please allow a week for dispatch from this date.

We always love to hear from our customers, so whatever it is you are after please get in touch using one of the contacts below:

Our live chat function is available on the bottom right hand corner of your screen, we will get back to you as quickly as possible using this service.
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For ordering & website questions
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For trade and wholesale enquiries
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For press & media enquiries
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If you need to talk to someone on the phone please call us on 01329 235615.

Or if you would like to send us some post or are looking for a returns address you can find us at:
Plum & Ashby
Unit 3a Sharlands Road,
Newgate Lane Industrial Estate,
Fareham,
Hampshire
PO14 1RD
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Alternatively fill out the form below and we will get back to you as soon as possible!